About UsWe think you'll love to work with us
How We’ll Work For You
Beginning life as an IT consultancy company in 2001, SoftLink Technologies has evolved into one of the dynamic web and software Development Company. SoftLink is a US based global software outsourcing and Solution Provider Company. We offer outsourced product development, custom development, IT outsourcing services and with highly focus on qualitative, timely delivery and cost-effective. With a pool of highly skilled software engineers SoftLink offers its clients the value-added solutions, technical skills, accountability and industry knowledge that help to reduce their operating costs, deliver custom applications on time and on budget.
Our areas of expertise cover a full spectrum of IT services for both small businesses and large international enterprises. SoftLink maintains a team of devoted, highly skilled and motivated IT professionals with a history of excellence in software development to provide you with IT development solutions. SoftLink is a technology intensive company geared to deliver state-of-the-art solutions in areas of integrated business solutions, system applications, product development, Internet/Intranet applications and communication & network management services.
Our Process
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Step 1 Plan
Every brand needs a plan to sweep consumers off their feet. By infiltrating our audience's tribes, we learn how to speak their language and behave as they do. There, we learn how they interact with our clients' and their competitors' products. This helps us uncover unique insights about their culture. We then develop an actionable plan that's grounded in reality.
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Step 2 Design
Once we know what and why we’re doing, we’ll sketch out some wireframes to generally outline how your website will look and how the different elements on the page will interact. We always focus on the better and better user experience.
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Step 3 Develope
A product is no longer something you just hold in your hand, it plays a key role in a deeper ownership ecosystem across channels, communities and services. We believe product development and marketing should be integrated. Every brand's touchpoint is an opportunity to capture feedback and behavior.
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Step 4 Deliver
To ensure effectiveness across multiple brand touchpoints, we test, target and measure the work. By analyzing human behavior, conversation and feedback, your next-gen products and service developments can better meet your consumer's needs. Amplify the positive and correct the negative.
Why Choose Us? We’ll Tell You!
- Small yet Dynamic: Every client is important and no project is insignificant.
- Versatility: Diverse industry experience with clientèle of all sizes.
- Excellent Client Retention: Our clients love us, and most of them are with us for years.
- Happy Customers = Free Marketing: Since our clients love us, they tell everyone else as we get 80% of our new business from referrals. We must be doing something right.
- Exceptional Support: Fast turnaround and 24×7 availability.
FAQs
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What you do?
From identifying possibilities, to engineering solutions, to carrying out strategies we work with clients to produce superior results and achieve higher level of business performance through flexible, low-risk, low-cost IT business solutions that enable our clients to adapt as their marketplace evolves. We deliver the right IT solutions that build value, beats the competition and generate substantial, lasting financial impact for our clients.
SoftLink offers a host of services that leverage our deep domain understanding to address your business challenges.
Application Development Services
SoftLink' application services deliver IT-enabled business solutions to help you derive maximum value from IT spend. Our services span the application lifecycle, combine rigorous processes based on industry standard frameworks (CMM, CMMi) with domain expertise, best-of-breed methodologies, structured knowledge management, tools and IP developed by our Centers of Excellence and the Global Delivery Model to deliver world-class solutions.
Offshore Outsourcing Services
For companies looking at outsourcing, SoftLink Outsourcing Service offers the ability to entirely or partially take over the development, maintenance, conversion and enhancement of all their custom built or packaged software applications.
Mobile Apps Development
SoftLink mobile team do all things mobile, with ROI in mind. If you’re looking for mobile applications and site development for iPhone, iPad, Android, Blackberry or the Next Big Small Thing, you’ve come to the right place.
Software Product Development
SoftLink Software Product Engineering services combine domain expertise with engineering skills and global delivery model to help you bring your products faster to market, leveraging our talent and technology capabilities. We offer concept-to-market, R&D and engineering services and have a presence in all phases of the Product Development Life Cycle. Our methodology focuses on iterative development, prototyping, strict prioritization, the highest quality standards and a proactive approach.
Testing Outsourcing Service
SoftLink' Independent Validation and Testing Outsourcing Services test every transaction from every angle, optimally, to deliver high quality, near-zero-defect applications. They provide cost efficiencies and ensure high reliability, availability and stability of applications.
Packaged Application Services
SoftLink’ IT package solution implementation services help you automate your value chain through off-the-shelf application packages to seamlessly achieve desired business benefits.
Architecture Services
SoftLink' Architecture Services enable enterprises to eliminate Business-IT alignment dysfunction. We partner with you to develop Enterprise Architecture (EA) solutions that translate your corporate strategy into an effective IT strategy.
Information Management Services
SoftLink' Information Management services enable organizations to derive insights from information, leading to informed decision-making, regulatory compliance and business effectiveness.
Infrastructure Outsourcing Services
SoftLink provides end-to-end Infrastructure Management Services. Our global delivery model and a process-driven approach optimize the full spectrum of your infrastructure support requirements.
Migration and Deployment Services
SoftLink Migration and Deployment Services help slash the costs of owning IT infrastructure in the enterprise through enterprise solutions that help you migrate from existing IT environments to newer, more cost effective ones.
Corporate Performance Management
SoftLink CPM services focuses on bringing in systematic and integrated improvements in the management processes to ensure efficiency and effectiveness in strategy execution. It incorporating best principles of corporate performance management than a mere implementation of popular frameworks, and is based on our proprietary Performance Management Cycle that helps an organization to execute upon its strategies effectively and efficiently.
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What is your Project Delivery Model?
The key drivers of our Global Delivery Model are:
Processes
Our Strong Processes and Process Architecture helps us deliver solutions from multiple locations.
Project Management
Our SEI CMMI Level 5 project management processes address key aspects across the project life cycle.
Tools
We keep large and complex projects on track through a combination of indigenous tools.
Quality Management
We deliver world-class solutions by ensuring quality across processes, interfaces and outputs, in management, core and support process.
Knowledge Management
Our Knowledge Management Services help you assess your needs, evaluate technologies and recommend solutions. in the flattening world requires companies to shift operational priorities in four areas. defined as the four shifts required to win in the Flat World.
Global Development Centers
SoftLink Global Development Centers delivers business value through the right combination of cost reduction, skilled professionals, proven processes and the creation of efficiencies.
Risk Mitigation
SoftLink’ Global Delivery Model (GDM) has mature risk management framework that covers risk identification, prioritization and mitigation.
Culture
SoftLink has an effective process to help you cope with the cultural issues in a transition to the Global Delivery Model.
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How can I be confident of the quality and reliability?
At SoftLink Technologies Quality is a main priority. We do everything to ensure our customer satisfaction. The goal of our company is to build customized software applications and management information systems that meet the highest standards of quality. We "get into your head" and develop a deep understanding of your needs, wants and expectations. The result is an exceptional product.
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Do you do software testing, verifications and QA services?
Yes, we do a huge amount of software testing: QA, system testing, functionality & feature testing, integration testing, regression testing, web software testing, compatibility testing on various platforms, load and performance testing, test case preparations, execution of test cases, reporting, etc.
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Do you provide post-development maintenance?
Yes, we do support all software we design on the basis of a product license. This generally includes bug-tracking and fixing. Feature enhancements and developments are handled.
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How do you deal with urgent bug fixing?
We are doing our best to avoid programming errors in products delivered to our customers. However, everybody familiar with software development practice knows that from time to time bugs appear even in the highest quality products. We are trying to fix bugs as soon as possible.
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How detailed set of requirements do you require from us?
It's an interactive process. For successful design project realization we need a detailed specification. You should point all your preferences concerning style, color gamut, shapes. Also we need to know your project specification, description of the application the design will be developed for. It would be great to have demo versions of your programs for further design development.
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How can I monitor and control project development progress?
There is a number of approaches for reviewing status of the project: The Internet allows us to communicate with your as easily as if we werenext door. We are going to implement PHP GroupWare system soon to provide you direct secure access to our site where you can participate in your project discussion database, download/upload all relevant to the project information. We will provide you with regular status reports based on time sheets from our developers. Regular updates of the schedule with specified current status provides upper level view to the state of project. Once again the most convenient ways are E-mail, ICQ, MSN messenger, Netmeeting. Lots of tools allow you to talk directly to your programmer team in real time. It is also possible to appoint a team leader, if you prefer to have a single point of contact. Based on reviewing these status artifacts you may propose changes to the project process, features, etc.
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What time zone is SoftLink Technologies in?
We are located in +5 GMT time zone. The exact time of contact is certainly whatever suits you best, but it is best to make a time at which you can meet daily. A planned daily meeting makes the development process go much more smoothly.
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What if my question is not answered on this page?
The most convenient way of making contact seems to be via the Internet. E-mail is a quick way to send information, questions, and comments. You can send your questions and comments to the following E-Mail esupport@SoftLinktech.com